Denied Boarding Due to Overbooking? Get Up to €600 Compensation
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Overbooking is a common airline practice where they sell more tickets than available seats. If there aren't enough volunteers to take a later flight, the airline will involuntarily deny boarding to some passengers.
Your Rights When Denied Boarding
Under EU Regulation EC 261, if you're involuntarily denied boarding, you're entitled to:
- Immediate compensation: €250–€600 depending on flight distance
- Choice of: full refund OR rerouting to your destination
- Right to care: meals, drinks, hotel, and transport if needed
How Much Compensation?
| Flight Distance | Amount | |----------------|--------| | Up to 1,500 km | €250 | | 1,500–3,500 km | €400 | | Over 3,500 km | €600 |
Important: Unlike delayed flights, there's no minimum waiting time. If you're denied boarding, you're entitled to compensation immediately.
Voluntary vs Involuntary
- Voluntary: The airline asks for volunteers — they might offer vouchers, upgrades, or cash. You can negotiate!
- Involuntary: You're bumped against your will — full legal compensation applies automatically
Tips If You're Asked to Volunteer
- Don't accept the first offer — negotiate for better compensation
- Ask for cash, not vouchers (vouchers often have restrictions)
- Confirm the next available flight before agreeing
- Get everything in writing
How to Claim
→ Check your denied boarding claim with AirHelp
AirHelp makes the process simple. Enter your flight details, and they'll handle the rest — including legal action if the airline refuses to pay.
Prevention Tips
To reduce your chances of being bumped:
- Check in online as early as possible
- Choose a seat during booking
- Join the airline's frequent flyer program
- Arrive at the gate early
